Refund Policy

At Flix 4K IPTV, we aim to ensure that our customers are satisfied with our IPTV services. This Refund Policy outlines our guidelines for requesting refunds and the conditions under which they may be granted.

1. Refund Eligibility

• Timeframe: Customers are eligible for a refund if they request it within 7 days from the date of purchase or subscription.
• Conditions: Refunds are granted only if the service does not meet the description or if there is a technical issue that our support team is unable to resolve.

2. How to Request a Refund

To request a refund, please contact our customer support team within the 7-day period. You can reach us via the following methods:

• Phone: +1-514-772-1898
• Email: contact@flix4ktv.com

Please provide your order number and details about the issue you encountered when contacting us.

3. Refund Process

• Verification: Once we receive your refund request, we will review it to ensure it meets the eligibility criteria.
• Resolution: If your request is approved, we will process the refund and notify you of the decision. Refunds will be issued using the same payment method used for the purchase.
• Timeframe: Refunds are typically processed within 7-10 business days from the approval date.

4. Non-Refundable Situations

Refunds will not be provided in the following situations:

• Outside the 7-Day Period: Requests made after the 7-day period will not be eligible for a refund.
• Change of Mind: Refunds are not granted for personal preferences or changes of mind after the service has been accessed.
• Violation of Terms: Accounts suspended or terminated due to violations of our Terms and Conditions are not eligible for refunds.

5. Technical Issues

If you experience technical issues with our service, please contact our support team for assistance. We will make every effort to resolve the issue. If the problem persists and cannot be resolved within a reasonable time frame, you may be eligible for a refund as outlined above.

6. Service Interruptions

We strive to provide uninterrupted service, but occasional disruptions may occur. Refunds will not be provided for brief interruptions or scheduled maintenance unless they significantly impact the usability of our service.

7. Contact Information

For any questions regarding our Refund Policy or to request a refund, please contact us at:

• Phone: +1-514-772-1898
• Email: contact@Flix4ktv.com

We are committed to addressing your concerns and ensuring a satisfactory resolution.

Conclusion

Flix 4K IPTV values your satisfaction and strives to provide high-quality IPTV services. Our Refund Policy is designed to address your needs and ensure that you have a positive experience with us.

– Need Help?

Contact us at contact@flix4kitv.com for questions related to refunds and returns.